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Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how My Sim Setup, LLC (โ€œMy Sim Setup,โ€ โ€œwe,โ€ โ€œusโ€) collects, uses, and shares information when you visit mysimsetup.com, create an account, or place an order. We try to keep this short and direct so you actually know what's happening with your data.

1. What We Collect

Account information. When you sign in via email magic link, we store your email address. If you sign in with Discord, we store your Discord user ID, username, display name, avatar, and email (when provided by Discord). We also record which Discord servers you're a member of (specifically, whether you're in our community server) so we know whether to grant you member features.

Profile information. If you build a profile (handicap, social handles, sim setup, etc.), we store what you provide.

Order information. When you make a purchase, we store the items ordered, totals, customer email, billing & shipping address, and order status. Stripe processes the payment itself; we never see or store your full credit card number on our servers.

Communications. If you email us, we'll keep that email so we can respond and reference it later if you contact us again.

Technical data. Like every website, our hosting provider (Vercel) automatically logs basic technical info: IP address, user agent, request paths, and timestamps. This is used for security, performance, and debugging.

Cookies. We use one essential session cookie (calledtbg_session) to keep you logged in. We don't use third-party advertising cookies or behavioral tracking pixels.

2. How We Use It

  • To authenticate you and keep you logged in.
  • To process and fulfill your orders.
  • To send transactional emails (sign-in links, order receipts, shipping notifications).
  • To grant member-only access (tournaments, posts, member directory) based on your Discord server membership.
  • To respond when you contact us.
  • To detect fraud, abuse, and security incidents.
  • To improve the Site โ€” understand which pages people visit, what works, what's broken.

We do not sell your personal information. We do not run ad-network retargeting on you.

3. Who We Share It With

We share data with these third parties because we need them to run the Site:

ServiceWhat they receive
StripePayment information for purchases.
ResendEmail address & transactional content (sign-in links, receipts).
VercelAll Site requests (hosting, logs).
Upstash (Redis)Account, profile, order, and content data we store.
DiscordOAuth login & guild membership lookup.
Affiliate networks (AvantLink, Affiliatly)Click-through events when you tap an affiliate link. They may set their own cookies.

We may also share information with law enforcement if required by valid legal process, or with a successor in interest (e.g., if we're acquired or reorganized).

4. Data Retention

Account & profile data: kept while your account exists, plus a reasonable period after closure for backup and dispute resolution.

Order data: kept for at least 7 years to satisfy financial recordkeeping requirements.

Server logs: rotated by our hosting providers within their standard windows (typically 30โ€“90 days).

5. Your Rights

You have the right to:

  • Access a copy of the personal information we hold about you.
  • Correct inaccurate information (most fields are editable in your profile).
  • Delete your account and associated personal data, subject to retention requirements for orders.
  • Opt out of non-transactional emails.
  • Restrict or object to certain processing.

To exercise any of these, email us at tbg@mysimsetup.com. We'll respond within a reasonable time.

California residents have additional rights under the CCPA, and EEA/UK residents have additional rights under GDPR. We honor those rights even though we're a U.S. company; the contact above is the channel.

6. Children

The Site is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has given us their data, contact us and we'll delete it.

7. Security

We use HTTPS for all traffic, encrypted data storage, and platform-level access controls at our hosting and database providers. No system is perfect โ€” if a breach affects you, we'll notify you as required by applicable law.

8. International Users

The Site is hosted in the United States. By using the Site you consent to your data being transferred to and processed in the U.S. and any country where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy. The โ€œLast updatedโ€ date at the top reflects the most recent change. For material changes, we'll post a notice on the Site or notify you by email.

10. Contact

Questions about this Privacy Policy or your personal information? Reach us at tbg@mysimsetup.com.

My Sim Setup, LLC ยท A Colorado Limited Liability Company